International records / OpenAlex research

Client Feedback Pressure and the Role of Estate Surveyors and Valuers

Feedback plays an important role in valuation behaviour and judgement accuracy. In mortgage‐lending related assignments, client feedback can blur the assignment objective and independent nature of valuation judgements. This study investigates the importance of client feedback in relationship to the assignment objective. A survey revealed that 33% of sampled Nigerian estate surveyors and valuers had perceived role perceptions as price validators. However, this perceived role perception was not found to be statistically associated with feedback pressures that clients may apply.