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Conflict Resolution Strategies and Organisational Citizenship Behaviour: The Moderating Role of Trait Emotional Intelligence

This study investigated the relationship between conflict resolution strategies and organisational citizenship behaviour (OCB) and the moderating role of trait emotional intelligence (EI).Participants were 320 public servants (male = 180, female = 140) randomly selected from five states in Southwestern Nigeria.Measures of trait EI, OCB, and conflict resolution strategies were administered to the respondents.Multiple regression was used to analyse the data collected.The results indicate that forcing and withdrawing strategies negatively and significantly predicted OCB.Confronting, compromising …

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Source	OpenAlex research
Collection	International records
Kind	Document
Publisher	PsycEXTRA Dataset
Date	2009-01-01
Type	dataset
Details	openalex authorships.countries:NG,primary topic.subfield.id:3320\|3321\|3308\|1202\|3303\|3312\|2002\|2000\|2003 + local /\bnige
Found at	https://doi.org/10.1037/e676822011-006
Archived copy	Look it up in the Wayback Machine
Record ID	`openalex:W4233365970`

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Conflict Resolution Strategies and Organisational Citizenship Behaviour: The Moderating Role of Trait Emotional Intelligence. OpenAlex research, 2009. Vero Archive, record openalex:W4233365970.