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From Tech Skills to Performance Gains: How Digital Literacy Drives Productivity Improvements in the Public Sector

With rapid technological advancements, developing a digitally literate workforce is imperative for public sector organizations to enhance performance. However, research linking digital literacy and employee outcomes in developing country contexts has been limited. This study investigated the relationship between digital literacy and productivity among local government employees in Nigeria. A survey was conducted with 113 employees in Ilorin West Local Government in Nigeria. PLS-SEM was used for the analysis. Digital literacy demonstrated significant positive effects on productivity. Access to …

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    from https://real.mtak.hu/201495/1/K_A_Oladimeji_et_al.pdf