International records / OpenAlex research

Product Innovation and Customer Brand Loyalty of Smartphones in Ekiti State, Nigeria

The study examined product innovation and customer brand loyalty of Smartphone Users in Ekiti State, Nigeria. Specifically, the objectives are to: determine the effect of compatibility; examine the effect of complexity; evaluate the effect of relative advantage; assess the effect of trialability; and ascertain the effect of observability on customer brand loyalty. A descriptive survey research design was adopted for the study. The population of the study consisted of smartphone users (Youths) in Ekiti State. The sample size was 200 which was selected via census sampling. Primary data used for …