International records / OpenAlex research

Evaluating the Impact of E-Government and Digital Transformation on Public Service Delivery in Nigeria

Electronic governance is the application of information and communication technology initiatives in the provision of services by a governing agency to its citizens. This implementation of E-Governance in a country improves the overall efficacy of public service delivery, and governance, by facilitation a more efficient, transparent, cost effective and accountable system of government. The implementation of E-Government facilitates reduced cost of information management and sharing, it increases the portfolio of public services to citizens, facilitates the free flow of information between depar…