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Office Information Systems and Service-Delivery Efficiency in Federal Universities: Evidence from South-East Nigeria

This study investigated the influence of Office Information Systems (OIS) on service-delivery efficiency in federal universities in South-East Nigeria. Anchored on the DeLone and McLean Information Systems Success Model (2003) and the Technology Acceptance Model (Davis, 1989), the research focused on two critical dimensions: system quality and integration, and user competence and utilization. The study adopted a descriptive survey design and covered a population of 118 senior administrative officers responsible for records management in the registry departments of five federal universities—Uni…

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Source	OpenAlex research
Collection	International records
Kind	Document
Publisher	International journal of research and scientific innovation
Date	2025-11-21
Type	article
Details	openalex authorships.countries:NG,primary topic.subfield.id:3320\|3321\|3308\|1202\|3303\|3312\|2002\|2000\|2003 + local /\bnige
Found at	https://doi.org/10.51244/ijrsi.2025.1210000328
Archived copy	Look it up in the Wayback Machine
Record ID	`openalex:W4416512296`

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Office Information Systems and Service-Delivery Efficiency in Federal Universities: Evidence from South-East Nigeria. OpenAlex research, 2025. Vero Archive, record openalex:W4416512296.