International records / OpenAlex research

Impact of Internal Business Environment on Corporate Performance of Deposit Money Bank in Nigeria.

This paper has analysed how the internal business environment influences the corporate performance of deposit money banks in Nigeria. The banking industry is a very competitive service-orientated environment where commitment of employees, effectiveness of managers and customer satisfaction are very important to the success of an organisation. Nevertheless, there are still several deposit money banks that struggle with the issues of low employee engagement, a poor decision-making process, and poor customer satisfaction, which implies the necessity to reinforce internal organisational drivers. T…