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Digital Governance, Public Trust, and Citizens’ Participation in Public Service Delivery in Imo State, Nigeria: A Public Value Perspective

This study examined the influence of digital governance on public trust and citizens' participation in public service delivery in Imo State, Nigeria, from a Public Value Perspective. The study was motivated by the increasing adoption of digital technologies in public administration and the need to determine their effectiveness in enhancing institutional trust, citizen engagement, and service delivery. The study was anchored on Public Value Theory and the Technology Acceptance Model. A descriptive cross-sectional survey design and a quantitative research approach were adopted. The target popula…

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