International records / OpenAlex research

Bridging Public and Business Management Practices in Nigeria: A Comparative Study of Efficiency and Accountability in Service Delivery

This study examines the comparative dynamics of efficiency and accountability between public and business management practices in Nigeria, emphasizing how the integration of managerial principles from the private sector can enhance the quality of public service delivery. Drawing on data collected from government agencies and private organizations across key service sectors, the research employed both descriptive and inferential statistical methods to evaluate performance indicators such as responsiveness, transparency, cost-effectiveness, and customer satisfaction. Findings reveal that private…