International records / OpenAlex research

An Ai-Driven Legal and Clinical Decision Support Framework for Mediating Nurse–Patient Aggression in Nigerian Emergency Care Settings

Aggression and conflict between nurses, patients, and patients' relatives have become increasingly significant challenges within Nigerian emergency departments, creating negative consequences for healthcare delivery, workplace safety, patient satisfaction, and institutional accountability. These conflicts are often triggered by prolonged waiting times, overcrowding, communication breakdowns, emotional distress, and resource constraints, which can escalate into verbal abuse, threats, physical confrontations, and legal disputes. Despite the growing prevalence of such incidents, there remains a l…