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Impact and Challenges of E-Government Implementation in Nigeria: A Systematic Literature Review

E-government, the use of information and communication technologies (ICT) to deliver government services electronically, offers numerous benefits, such as streamlined processes, reduced paperwork, and enhanced transparency. Nigeria’s e-government journey, initiated in the early 2000s, aims to modernize public administration. However, infrastructure deficits, corruption, and limited digital literacy impede its full potential. This systematic review explores the impacts of e-government services on citizens, businesses, and government agencies in Nigeria and reveals the challenges associated with…

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    from http://irep.iium.edu.my/122842/6/122842_Impact%20and%20challenges%20of%20e-government.pdf