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Vision for the Future of Financial Consumer Protection in LMICs

Abstract The digitization of consumer finance in low- and middle-income countries (LMICs) has given rise to a proliferation of new consumer risks and widespread misconduct, which are often underappreciated or misunderstood. LMIC financial regulators are increasing their use of sophisticated digital technologies and cutting-edge analytics that more effectively respond to the new types of misconduct common in digital financial services. This paper reviews recent regulatory and supervisory innovations in LMICs, drawing heavily on examples from the central banks of Nigeria and the Philippines, whi…

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    from https://link.springer.com/content/pdf/10.1007/978-3-032-02983-6_14.pdf